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Overview

This page explains how to integrate Smartfacts CDCM (Cross Domain Configuration Management) with Teamwork Cloud (TWC). Users will learn how Smartfacts CDCM references Teamwork Cloud configurations to define configuration items. The section includes a step-by-step guide for establishing the connection and highlights key integration features.

Details

Understanding the Integration

Smartfacts CDCM integrates with Teamwork Cloud by referencing configurations from TWC as external work products. In the configuration picker within CDCM, it is possible to select:

  • Teamwork Cloud Projects

  • Branches within those projects

  • Revisions of the selected branches

This flexibility allows precise tracking and management of configuration items.

Prerequisites

Before setting up the integration, ensure the connection from CDCM to Teamwork Cloud is configured via Connection Routing. Refer to the Connection Routing for setup instructions.

Steps to Add a Connection to Teamwork Cloud

Navigate to the Administration Panel:

  1. Access Administration > Storage Location within Smartfacts CDCM.

Add a New Storage Location:

  1. Click on the "+ Add Storage Location" button.

Select the Storage Type:

  1. Choose "Teamwork Cloud" from the available options.

Enter the Storage Location Details:

  1. Input the Name for the storage location.

  2. Provide the Teamwork Cloud Base URL.

  3. Enable the storage location in the desired configuration area

Test the Connection:

  1. Test the connection by creating a new configuration item.

  2. Select "Teamwork Cloud" as the storage location in the configuration picker to verify access.

Best Practices

  • Ensure the Teamwork Cloud Base URL is accurate and accessible to avoid configuration issues.

  • Verify the Connection Routing setup is correct and functional before creating a storage location.

  • Regularly review and manage storage locations to maintain seamless integration.